Master the Art of Professional Baking

1. Course Enrollment and Payment

Course fees are due upon enrollment. Full payment must be received before course commencement. We accept major credit cards and bank transfers.

2. Attendance and Participation

Regular attendance is required for certification. Students must attend at least 90% of scheduled sessions to receive course completion certificates.

3. Cancellation Policy

Course cancellations made 30 days before start date receive full refund minus processing fees. Cancellations within 30 days are subject to 50% refund policy.

4. Code of Conduct

Students must maintain professional behavior and respect for instructors and fellow students. Disruptive behavior may result in course dismissal without refund.

5. Intellectual Property

Course materials, recipes, and proprietary techniques are protected intellectual property and may not be reproduced without written permission.

6. Limitation of Liability

CompetentBakers.Courses liability is limited to the course fees paid. We are not responsible for indirect damages or career outcomes.

Information We Collect

We collect personal information necessary for course enrollment including name, contact details, dietary restrictions, and payment information.

How We Use Your Information

Personal data is used for course administration, communication, certification issuance, and improving our educational services. We do not sell personal information to third parties.

Data Security

We employ industry-standard security measures to protect personal information including SSL encryption, secure servers, and limited access protocols.

Your Rights

Under GDPR, you have rights to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data.

Data Retention

Student records are maintained for 7 years for certification verification purposes. Marketing communications can be opted out at any time.

Contact Us

For privacy concerns or data requests, contact our Data Protection Officer at [email protected].

What Are Cookies

Cookies are small text files stored on your device that help us provide better user experience and analyze website usage patterns.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality including form submissions and security features.

Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

Managing Cookies

You can control cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may affect website functionality.

Third-Party Cookies

Some cookies are set by third-party services we use for analytics, payment processing, and social media integration.

Your Data Protection Rights

Right to Access: Request copies of your personal data we hold.

Right to Rectification: Correct inaccurate or incomplete personal information.

Right to Erasure: Request deletion of your personal data under certain circumstances.

Right to Restrict Processing: Limit how we use your personal data.

Right to Data Portability: Transfer your data to another service provider.

Right to Object: Object to processing based on legitimate interests or direct marketing.

Legal Basis for Processing

We process personal data based on contract performance, legal obligations, legitimate interests, and explicit consent where required.

Data Transfers

Personal data may be transferred to service providers in countries with adequate data protection levels or under appropriate safeguards.

Contact Our DPO

For GDPR-related requests, contact our Data Protection Officer at [email protected] within 30 days for response.

Copyright Infringement Notification

CompetentBakers.Courses respects intellectual property rights and responds to valid DMCA takedown notices according to the Digital Millennium Copyright Act.

Filing a DMCA Notice

To file a copyright infringement claim, provide:

• Identification of copyrighted work claimed to be infringed

• Identification of infringing material and its location

• Your contact information and electronic signature

• Statement of good faith belief that use is unauthorized

• Statement that notification information is accurate

Counter-Notification Process

If you believe content was removed in error, you may file a counter-notification with required legal statements and contact information.

Designated Agent

Send DMCA notices to: [email protected] or by mail to our registered address with "DMCA Notice" clearly marked.

Repeat Offender Policy

Accounts with multiple valid copyright infringement claims may be suspended or terminated at our discretion.